Shipping policy

Shipping Policy

Thank you for choosing Arthalo! We are committed to delivering your original oil paintings and custom frames safely and promptly.

Shipping Coverage
We currently offer shipping services within the United States.

Delivery Times

Standard Shipping: 9-12 business days
Custom Paintings and Frames: Due to meticulous crafting and packaging, delivery takes 12-15 business days
Shipping Costs
Shipping fees are automatically calculated at checkout based on order weight, dimensions, and delivery address.

Packaging Details
All paintings and frames are professionally packaged with protective materials to ensure safe transit. We use thick bubble wrap, shock-absorbing padding, and sturdy cardboard boxes for multi-layered protection.

Logistics Tracking
After your order ships, you will receive a confirmation email with a tracking number to monitor your order status at any time.

Special Notes

Large-sized frames may require additional shipping time and fees.
For custom products, shipping time begins once production is complete.
For any shipping-related inquiries, please contact our customer service team at any time.

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